Best Price & Guarantee

Solar Galaxy Offers the Best Price Guarantee to Customers

As part of our Customer satisfaction policy, Solar Galaxy customers can have peace of mind before purchasing a solar system that they will be getting the lowest and most competitive prices available in the market.

To show our commitment to giving customers the lowest prices, Solar Galaxy offers a “Lowest Price Guarantee” to all of our customers. Simply provide a lower priced written quote for a comparable stocked item to our friendly solar consultant and we may beat it by 5%.

Our Lowest Price Guarantee does not apply to products which are out of stock, wholesale trade quotes, stock liquidations and commercial buyers.

Terms and Conditions:

Solar Galaxy may beat any competitor’s quote by 5%, provided it fulfils the following conditions:

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Must be a formal written quote and not a verbal quote or an email confirmation.

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The quote must be dated and not be more than one week old.

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The price quoted by the other company cannot be a liquidation sale price.

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The price guarantee can only be redeemed once per customer.

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The price guarantee offer is applicable only for the metro areas (as defined in Terms and Conditions).

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The price guarantee does not apply to trade prices or commercial quantities.

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Competitor must be registered in Australia for Goods & Services Tax (GST) and have physical presence in Australia.

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Proposal from competitor must be similar with identical product combinations & specifications make/model.

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Proposal must show the final price including all other relevant costs.

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Advertised product must be in stock and ready for install without delay.?

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Competitor pricing must be made available to the general public.

Exclusions:

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Proposal from competitor must be in written form, over the phone or email proposals will NOT be accepted.

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Price match guarantee is not applicable to grey and/or parallel imports – products not backed up by the manufacturer.

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Price match guarantee is not applicable to systems that are already installed and/or systems with deposits paid for.

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Proposal from competitor cannot be for other promotional offers and/or specials, such as, but not limited to, loyalty programs, liquidation, stock clearance sale or the like

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Price match cannot be used in conjunction with other offers

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Price match guarantee does not apply for commercial quantities

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Solar Galaxy will not price match advertising errors

Rights:

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Solar Galaxy reserves the right to assess a competitor’s proposal for its originality & Truthfulness, before doing a price beat.

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Solar Galaxy reserves the right to not sell below cost price.

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Solar Galaxy reserves the right to end & terminate the offer at any time.

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Solar Galaxy reserves the right to change the offer without notice.

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